Privacy Policy
Auracode ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information when you visit auracode.ai.
1. Information We Collect
We collect two types of information:
- Contact form submissions — when you fill out our contact form, we collect your name, email address, company name, and the message you provide.
- Analytics data — with your consent, we collect anonymised usage data such as pages visited, time on site, and general geographic region via Google Analytics 4 (GA4). We do not collect personally identifiable information through analytics.
2. How We Use Your Information
- Contact form data is used solely to respond to your enquiry.
- Analytics data is used to understand how visitors use our website and to improve its content and performance.
- We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Google Analytics
We use Google Analytics 4, operated by Google LLC. GA4 is only activated after you give explicit consent via our cookie banner. We have configured GA4 with Consent Mode v2, meaning no analytics data is collected unless you accept cookies.
Google may process data in the United States. For details on how Google handles data, see Google's Privacy Policy.
You can opt out of Google Analytics at any time by visiting Google's opt-out page or by clicking "Decline" in our cookie banner. Your preference is saved in your browser's local storage.
4. Contact Form Processing
Contact form submissions are processed by Web3Forms, a third-party service that forwards your message to our team by email. Web3Forms does not store your data beyond message delivery. See their privacy policy for details.
5. Cookies & Local Storage
We use browser local storage (not cookies) to remember your analytics consent preference. This stores only a single value ("accepted" or "declined") and no personal information. It is not shared with any third party.
Google Analytics may set its own cookies if you accept analytics. These are documented in Google's cookie documentation.
6. Data Retention
- Contact form messages are retained in our email inbox as long as operationally necessary.
- Google Analytics data is retained for 14 months by default, as per our GA4 settings.
- Your consent preference is stored locally in your browser until you clear your browser data.
7. Your Rights
Depending on your location, you may have rights under GDPR (EU/UK), UAE PDPL, or other applicable laws, including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to withdraw consent for analytics at any time
- The right to lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us via our contact page.
8. Data Security
We implement reasonable technical measures to protect your information, including HTTPS encryption, security headers (HSTS, CSP, X-Frame-Options), and strict transport security across all pages.
9. Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy, please contact us.